Frequently Asked Questions
Expert assistance for your health.
General
What is Releaf Pharmaceuticals?
Releaf Pharmaceuticals is a South African-based pharmaceutical company specializing in Complementary and Alternative Medicines (CAMs). We focus on providing scientifically backed, high-quality herbal and health supplements to help you manage your health proactively.
Do I need a prescription to buy Releaf products?
No, most of our herbal and complementary products are available over the counter (OTC) and do not require a prescription. However, we always recommend consulting with your healthcare professional before starting any new supplement.
Where can I buy Releaf products?
Our products are available at leading pharmacies nationwide, including Clicks and Dis-Chem, as well as various independent health stores. You can also find us online through authorized retailers.
Products & Health
Are your products scientifically backed?
Yes. We pride ourselves on creating solutions that are grounded in science and exceed the requirements set by the South African Health Products Regulatory Authority (SAHPRA).
What health areas do your supplements cover?
Our range covers a variety of wellness needs, including:
- Immune Support
- Mood, Stress, and Sleep
- Joints, Bones, and Pain Relief
- Digestive Health and Probiotics
- Cognitive Health and Focus
- Kids’ Supplements
Are Releaf products covered by medical aid?
Many of our products are NAPPI coded, which means they may be eligible for reimbursement from your medical aid, depending on your specific plan and benefits.
Orders & Support
How do I contact Releaf Pharmaceuticals?
You can reach our support team via telephone at 021 001 9748 or email us at care@releafpharmaceuticals.co.za.
What is your return and refund policy?
Items can generally be returned within 30 days if they are unused and in their original packaging. Please contact our customer service department to arrange for a return form and courier quote.
What should I do if my local pharmacy is out of stock?
If a product is unavailable, your pharmacist can usually order it for you. Alternatively, you can contact us directly, and we will assist you in finding the nearest stockist.
